We are currently seeking a permanent full time Night Porter to be responsible for the overnight functions of the Hotel. Shifts will usually be 8 to 9 hours long between 7pm and 7 am, depending on operational requirements.
What you will do:
You will have full responsibility for Hotel's security and guest requirements overnight. In addition, you will be -
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Welcoming late night or early morning guests, answering telephones, delivering messages
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Responding to any emergencies
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Patrolling the hotel and grounds
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Cleaning public areas
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Sweeping, mopping floors, vacuuming carpets, dusting and polishing furniture, fixtures and fittings
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Removing rubbish and recycling
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Cleaning fireplaces
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Maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries, and floors
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Attending to any late-night guest requests; preparing and cooking meals, and serving food and beverages
What you will bring:
The ideal candidate will be a self-starter with a strong customer focus, who is honest, responsible and capable of working unsupervised. This is a hands on role with lots of variety. The successful candidate will have -
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A passion for service delivery and the hospitality industry
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An understanding of guest expectations and changing expectations, gleaned from at least 3 years' experience in a hotel environment
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Service experience across a variety of hospitality roles, including but not limited to housekeeping and food & beverage
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A high degree of honesty and integrity - the hotel is in your hands
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Excellent presentation and strong communication skills
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A high level of attention to detail and exceptional organisational skills (you will need to be self-motivated too)
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Flexibility and maturity in approach
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Reliability and accountability
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The ability to respond quickly and calmly in an emergency situation
This is a full-time position (minimum 30 hours per week). We offer an excellent work environment where promoting a positive work life balance is key to our success. Whether it’s the team covering your shifts when you have a special occasion to attend or 2 days off in a row every week, we pride ourselves in looking after our people.
You must also be flexible and willing to work weekends. We offer a daily travel allowance and access to our staff Perks programme.
You must have a valid working visa to apply.
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