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Planned Care Scheduler/Administration Support

Health New Zealand - Te Whatu Ora
Tauranga, Bay of Plenty
1 day ago

  • Tauranga Hospital
  • Fixed term full-time – to 11 September 2026
  • Subsidised onsite hospital gym membership + Wellness programme + Discounted goods
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An opportunity exists for an exceptional administrator to join the Surgical Scheduling Team based at Tauranga Hospital as a Planned Care Scheduler/Administrator. This is a fixed term full-time position to 11 September 2026 to cover parental leave.

The main purpose of this position is to schedule patients appropriately for clinic appointments and surgery at Tauranga or Whakatāne Hospital in line with the Ministry of Health requirements.

This role requires excellent administrative skills, attention to detail and accuracy, the ability to problem solve and think outside the box. It is an important part of a team who work closely together and with multiple stakeholders across Hauora a Toi Bay of Plenty. It will also require a high level of flexibility as it will be providing support across the whole surgical scheduling team as required.

About the Location

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Health New Zealand | Te Whatu Ora, Bay of Plenty Hauora a Toi is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Bay of Plenty Hauora a Toi is one of the Bay of Plenty's largest employers with over 4500 staff.

https://careers.tewhatuora.govt.nz/locations/bay-of-plenty/

About you

  • Minimum of 3 years demonstrated administration experience
  • Comprehensive knowledge of patient information systems
  • Strong communication skills both verbal and written
  • High level of attention to detail and well-developed interpersonal skills
  • Excellent organisation and customer service skills

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

All applications must be submitted through our online careers' portal by 31st August 2025. If you have any questions about the role, please contact Careers at [email protected].

Job details

Job Reference:
005004823

Location:
North Island - Bay of Plenty - Tauranga


Job type:
Fixed Term

Expertise:
Non-clinical - Administration - Administration


Closes:
31-Aug-2025
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