Trades Services Scheduler – Hawkes Bay
Location: Hawkes Bay
Company: BGIS
Employment Type: Full-Time/Permanent
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.
Purpose of the Role
BGIS is seeking a detail-oriented Trades Services Scheduler to play a key role in the planning and coordination of national trades services (Carpentry, Electrical, Painting-Decorating, and Plumbing). This role also provides support across other regions as required, ensuring alignment with operational and client expectations.
The Scheduler is responsible for ensuring timely , accurate job scheduling and resourcing across residential maintenance , retrofit , and commercial works , while meeting contract and business KPIs.
The role also supports Accounts Payable (AP) and Accounts Receivable (AR) functions as part of the wider team responsibilities.
This is an excellent opportunity for a proactive individual looking to further their career in a dynamic, fast-paced environment.
Key Responsibilities:
- Ensure all quote adjustments and uplifts are accurately reflected within the Astea platform in a timely manner.
- Coordinate van stock requirements for field technicians as part of the broader purchase requisition and inventory process.
- Provide administrative and operational support to the Finance and Accounts teams, assisting with reconciliations, reporting, and related documentation.
- Operate the Field Services Management System to allocate tasks, update job progress, and ensure timely closure of work orders.
- Build and maintain strong working relationships with key stakeholders including BGIS service delivery teams, joint venture partners, and consortia members.
- Support team performance management by setting expectations, monitoring outputs, and addressing underperformance constructively and in alignment with company standards.
Skills and Experience:
- 2+ years’ experience in Facilities Management, Operations, Contracting, or a Trade Services organisation or role.
- Excellent written and verbal communication skills, with the ability to engage professionally across all levels.
- Strong customer service focus, with a track record of achieving KPIs and delivering quality client experiences.
- Demonstrated capability to work autonomously while contributing effectively to an on-site or remote team environment.
- Sound analytical and problem-solving skills, with a proactive approach to identifying and implementing solutions.
- Proven experience using a Work Management System (e.g., Astea or similar).
- Proficiency in Microsoft Office applications (Excel, Word, Teams) and experience with platforms for technician scheduling.
- A continuous improvement mindset with the ability to streamline processes and implement operational enhancements.
Why Join BGIS?
Key Benefits Include:
✔ Diverse Facilities Management Experience across a variety of sectors
✔ Comprehensive Training & Career Development Opportunities
✔ Supportive Team Environment and Collaborative Culture
✔ Reward & Recognition for Performance and Commitment
✔ Engagement in Social, CSR, and Community Initiatives
✔ Inclusive Workplace: Work180’s Most Improved Company for Gender Diversity (2024)
✔ 2023 BGIS Asia Pacific Industry Awards – Nine Wins
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.
How to Apply
If you are an enthusiastic and organised Scheduler ready to contribute to a high-performing team, we’d love to hear from you.
BGIS is an equal opportunity employer and encourages applications from candidates of all backgrounds and experiences.
Eligibility
To be successful in the role, applicants must have full working rights in New Zealand.
Apply Now to be part of a workplace that values diversity, safety, sustainability, and continuous innovation.
Explore more opportunities at apac.bgis.com
