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Platform Manager (Edge & Facilities) - Digital Operations

Health New Zealand - Te Whatu Ora
New Zealand
Full time
1 day ago
Calling all Technical Leaders and Product Managers.
  • Work anywhere in New Zealand
  • Permanent, Full-time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

The Platform Manager (Edge and Facilities) plays a critical leadership role in the strategic and operational management of the organisation's network and communications infrastructure across all campuses, hospitals, comms rooms and office buildings in New Zealand. (This includes switches, routers and associated network equipment). Key to managing this national platform is to ensure robust, secure operational standards and support in a cost-effective way that focuses on delivering the best service possible. The role needs to develop and maintain the transition from legacy infrastructure and practices to a modern, fully supported secure platform that is responsive to business needs.

The Platform Manager works at the intersection of technology and strategy. It leads initiatives that enhance platform capabilities, improve service quality, and support integration across digital systems. It involves identifying strategic priorities based on risk, investment constraints, and service resilience, and aligning those with international best practices while meeting clinical and business KPIs. This role ensures that platform services effectively meet business needs, collaborating with engineering teams, digital leaders, and key stakeholders to deliver on the roadmap and drive continuous improvement in alignment with the wider digital strategy.

Success in this role requires strong stakeholder engagement skills and the ability to build collaborative relationships while navigating a complex political environment.

About the Team/Service/ Location

The Platform Manager (Edge and Facilities) sits within the Network and Communications team, part of the Digital Operations function under the wider Digital Services group. Reporting to the Group Manager Network and Communications, this team is responsible for delivering fast, reliable, and secure communication channels across corporate and healthcare facilities. Their work enables seamless communication and data exchange, supports collaboration, and underpins national standardisation efforts to ensure consistent and equitable digital access across the organisation. The team plays a vital role in maintaining the digital infrastructure that supports efficient, connected healthcare services.

About you
You are an experienced digital or platform leader with a strong grasp of risk management, service optimisation, and secure system performance. You balance innovation with stability and have a proven record of managing critical platforms in complex environments. To succeed in this role, you will bring:

  • Extensive experience in technology leadership, including oversight of critical systems and delivery of effective digital strategies.
  • At least 10 years' experience in IT or a relevant technical field, with 5+ years in leadership roles.
  • Strong political awareness and stakeholder management skills, with the ability to operate effectively in diverse and high-stakes environments.

This role is well-suited to candidates from either of the following backgrounds:

  • Technical Leadership – with a foundation in network edge, facilities, or communications infrastructure, and experience leading operational delivery, optimisation, and critical systems performance.
  • Product Management – with expertise in infrastructure or platform services, and proven capability in stakeholder engagement, roadmap development, and lifecycle management of large-scale digital services.

Both pathways are valued, and success in the role depends on the ability to combine technical understanding with leadership, strategy, and collaboration.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

  • We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
  • We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on Wednesday 10th September 2025. If you have any questions about the role, please contact Tegan Gutry at [email protected].

Whilst Health New Zealand is undergoing change affected kaimahi will be given preference and priority for this position.

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