Ratonga Matihiko | Digital Services
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand
- Full-time (37.5 hours per week)
- Permanent position
- Generous annual leave provisions and professional development opportunities
Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Product Analyst? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.
Āu Mahi | What You Will Do
As a Product Analyst, you will support the full product lifecycle—from discovery and research to delivery and improvement. Working within cross-functional teams, you'll blend business analysis, UX design, and agile practices to help create and enhance UC's digital platforms.
Key Responsibilities
- Facilitate workshops and user research to define and refine requirements.
- Document user stories, workflows, and business rules.
- Analyse feedback and behavioural data to inform product decisions.
- Contribute to UX artefacts (e.g., process maps, wireframes, user journeys).
- Prepare reports and stakeholder communications.
- Deliver onboarding and user training, maintain knowledge base content.
- Support agile delivery by tracking user stories and updating tools such as Jira or Azure DevOps.
Mōu | Who You Are
You will have 4+ years in a product analysis, business analysis, UX, or digital delivery support role and hold a Bachelor's Degree (NZQA Level 7) in Design, IT, Business, or Marketing, as well as have:
- Proficiency with agile tools and practices (e.g., Jira, Confluence, Azure DevOps).
- Strong communication and documentation skills.
- Familiarity with UX research tools, analytics, and wireframing platforms.
- Experience supporting enterprise applications and conducting training.
- Commitment to UC values and equity principles.
- Competency in te reo Māori me ōna tikanga is an advantage.
Mahi Ngātahi | Who You Will Work With
Building world-class digital capability is crucial to the University of Canterbury's ongoing success. Digital Services is a large team, striving to provide a modern dynamic foundation from which the University (UC) can explore new business models and ways of working. Digital will transform how we work, behave, and the expectations of the communities we service.
Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.
We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.
We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc .For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/
The closing date for this position is: 24/08/2025 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.
Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.
Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]
You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.
Note: we will not consider unsolicited applications or contact from recruitment agencies for this vacancy.
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