The Opportunity
Downer’s Energy & Utilities business is seeking an experienced Performance and Quality Coordinator to support the delivery of our critical Grid Services (Transpower) contracts.
Based in either Palmerston North, Taupo or Taranaki and reporting to the Performance and Quality Manager, you will play a pivotal role in ensuring assurance, compliance, and quality outcomes across contract KPIs, administrative requirements, and audit activities. Working closely with Service Delivery Managers, subcontractors, and client stakeholders, you’ll contribute to strengthening performance, safety, and customer satisfaction in a high-profile contract environment.
This role is full-time, offering the chance to work with a collaborative and supportive team while contributing to essential infrastructure delivery.
What You’ll Do
As the Performance and Quality Coordinator, you will:
- Support the delivery of assurance and compliance activities, including audits, management plans, and KPI reporting.
- Manage documentation, competency requirements, and quality systems to ensure contract obligations are met.
- Contribute to client engagement, including resolving non-conformance reports and ensuring effective customer service.
- Assist with financial and compliance processes to align with Downer and client requirements.
- Foster positive relationships with subcontractors, suppliers, and internal stakeholders to drive continuous improvement.
What We Offer
At Downer, we offer more than just a job. You’ll benefit from:
- A strong focus on training, mentoring, and leadership development.
- Opportunities for career growth within Energy & Utilities and across the Downer Group.
- Perks@Downer staff discounts on financial, travel and wellbeing products.
- Being part of a Tier 1 ASX-listed company with in-house technical expertise and career pathways not found in traditional contractor environments.
What We’re Looking For
We are seeking a motivated professional with:
- Proven experience in contract management, compliance, or quality assurance within the utilities or infrastructure sector.
- Strong communication and relationship-building skills with clients, subcontractors, and internal teams.
- Ability to work collaboratively while ensuring contract compliance and performance standards are met.
- Knowledge of HSE and quality systems, with a track record of supporting a strong safety culture.
- Relevant tertiary qualifications in Quality Management or a related discipline (preferred).
About Energy & Utilities
Downer's Energy & Utilities business is an integrated trans-Tasman team, providing services that connect communities to essential networks and infrastructure. We deliver complete solutions across the electricity, water, telecommunications, industrial and power generation sectors, supported by in-house technical expertise, engineering specialists, and dedicated field crews.
As an inclusive employer, Downer values the diverse experiences and perspectives our people bring. We welcome applications from all backgrounds.
How to Apply
Click Apply Now to submit your application. We look forward to hearing from you.
Please note: Downer does not accept unsolicited resumes from recruitment agencies and will not be responsible for any associated fees.
