Rates Administration Support Officer
Buller District Council | Westport, New Zealand
Permanent Part-time | 25 Hours per week
Join the Buller District Council Team! | Hono atu ki te roopu Kaunihera a rohe o Buller!
Are you highly organised, detail-focused, and passionate about serving your community? The Buller District Council is looking for a motivated Rates Administration Support Officer to provide essential support in managing our rating systems, customer database, and revenue processes.
Who are we? | Ko wai tatou?
At Buller District Council, we are a dedicated, customer-focused team committed to maintaining the beauty of our region—from Karamea to Punakaiki and inland to the environs of Reefton. This is your unique opportunity to step into the wilderness and make a tangible difference in the Buller District. If you possess the expertise and a proactive attitude to deliver exceptional service to our community, we’d love to hear from you!
Why Join Us? | He aha te hono mai ki a mātau?
Thrive in a values-driven workplace that celebrates diversity, inclusion, and professional development through various learning opportunities, benefits, and recognition.
- Shape the future of Buller – Be a part of strategic growth and sustainable development
- Work in a scenic district with a great lifestyle balance.
- Be part of a collaborative and supportive team with a high focus on wellbeing
What Will You Do? | Ka aha koe?
Key responsibilities will include:
- Maintain and update the Council’s rates and customer database, including direct debit applications and banking schedules
- Assist with statutory rates documentation, system processing, and compliance with legislation
- Support debt management services, including internal reporting, payment plans, and liaison with ratepayers
- Administer rates rebate processes and reconcile the rates rebate general ledger
- Provide high-quality customer service by responding to queries, service requests, and correspondence in a timely and professional manner
- Assist with financial reporting, audit support, general accounting, and the annual rates review
- Perform ad-hoc accounting and administrative tasks across finance and commercial services
- Support Council responses to emergency events as part of the wider team.
Who Are You? | Ko wai koe?
We are looking for someone with:
Essential:
- Experience dealing with customers in a service-focused role
- Attention to detail and ability to manage time-sensitive tasks
- Strong confidentiality and ethics in handling sensitive data
- Excellent verbal and written communication skills
- Confidence with Excel, Microsoft Office, and database applications
- Ability to work under pressure and prioritise workloads effectively
- Commitment to high-level internal and external customer service
Desirable:
- Knowledge of rating systems and relevant local government legislation
- Experience with financial systems and data handling
- Practical accounting knowledge
- Accounting-related tertiary or professional qualifications
- Clear understanding of accounting systems and procedures
Our Mission | To tatou misioni
To serve the residents of the Buller district, conscious of their needs, by providing facilities and services and creating an appropriate environment for progress and development while preserving the distinctive natural environment, as well as the cultural and historical environments.
If you're ready to make a significant impact and work in a supportive, forward-thinking environment, we’d love to hear from you!
All applications are required to be accompanied by a cover letter and a copy of your current Curriculum Vitae.
Any enquiries about this role please email: [email protected]
Applications close: 4PM Friday 26th September 2025
