Senior Business Analyst

Worker Type:

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

The Banker Experience & Platforms domain has a great culture that is passionately focused on unifying and simplifying the colleague experience to make BNZ the best place to be a banker.

Our team is dedicated to solving real customer problems for our colleagues, ensuring their needs are met with effective and innovative solutions. We follow modern best practices and consistently deliver impactful features.  

As a Business Analyst, you will play a crucial role in understanding and analysing business requirements for the team. You will work closely with stakeholders to gather and document requirements, identify opportunities for improvement, and ensure that the solutions delivered meet the needs of the business and our customers.  

This is a Wellington based hybrid role with three days in the office and two days where you can work flexibly. Anchor days in the office are Tuesday, Thursday and Friday.

Mō te Tūranga | About the Role

We sat down with the Platform Manager and they told us the following about the role:

What are 5 day to day tasks the person in this role will complete?

• Develop and implement modern technology foundations to enhance BNZ's colleague experience. 
• Collaborate with various teams and stakeholders to deliver connected and unified experiences across colleague channels. 
• Requirements Gathering: Work with stakeholders and the platform team to capture and document business needs for shared understanding.
• Support the definition, prioritisation, and ongoing measurements of outcomes to ensure initiatives stay on track to deliver measurable value.
• Ensure the seamless integration of new features and functionalities into existing colleague platforms.

What is your favourite thing about working for BNZ?

Definitely the people but also the incredible workplace culture, the camaraderie among colleagues, and the extensive benefits that support a healthy work-life balance.

What technical skills / skills are REQUIRED for this role?

This is an opportunity for an experienced Business Analyst with a proven track record supporting IT projects through structured analysis, stakeholder collaboration, and clear documentation. You will also bring experience:

• Gathering and refining business and technical requirements through workshops and stakeholder discussions.
• Working with developers, testers, platform owners, and business users to maintain alignment and shared understanding.
• Solving complex problems, analysing data and systems, and providing actionable insights.
• Mapping processes, data flows, and system interactions to support solution design.

What attributes will this person display in order to be successful in this role?

Excellent communication and collaboration skills to work effectively with cross-functional teams is essential. You will have the ability to work in a fast-paced, dynamic environment and adapt to changing priorities. Alongside your strong problem-solving skills, you will have a proactive approach to addressing challenges and a passion for delivering high quality solutions to colleagues.

PLEASE NOTE: Advertising for this position closes Wednesday 16th July at 11:59pm. While we will review applications as they are received and may close advertising early, we will not be in contact until after 28 July.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”