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Transport & Dispatch Manager

Foodstuffs North Island
Hamilton, Waikato
Full time
1 day ago

Exciting opportunity to join our fast-growing store and achieve your full potential in this important role.

Gilmours Hamilton is 100% NZ OWNED & OPERATED and is part of the Foodstuffs family co-operative.

You will be leading our team of drivers and working collaboratively with our Loaders, Customer services, Sales team and Service team, ensuring that we provide the best possible service to our customers.

Key accountabilities of the role include:

  • Managing the fleet, all maintenance records and suppliers
  • Managing delivery routes, zones and unloading points - Run/Route Optimisation – reworking delivery runs as and when needed
  • Sales Force Case Management - Customer communication
  • Use of transport management software Microlise, E-Road, SAP
  • Managing a team of around 15 drivers with additional runners
  • Performance management, reporting, training and coaching of the Transport team
  • Rostering, organising leave and daily time sheet approval of the Transport team
  • Access Keys Register Management
  • Customer Complaints and returns/Keg Returns
  • Driving and delivering when required
  • Managing Fleet cost and optimisation
  • Manage Fleet appearance - Cleanliness and general upkeep
  • Compliance with our FCP and meeting regulations for temperature control, storage and delivery
  • Ensuring our Safety & Wellbeing policies and procedures are prioritised and adhered to every day

What are we looking for;

  • Clean Class 2 Full License (minimum requirement), Class 4 License advantageous
  • Experience leading a team and organising rosters within the Transport and Logistics sector
  • A team player who doesn't mind getting stuck and leading from the front
  • Effective communication skills both oral and written - Must be fluent in written and verbal English.
  • Proficient with MS Office (Outlook, Excel etc), experience and knowledge in SAP advantageous
  • A can-do attitude and a willingness to help others and think customer in everything they do.
  • Have excellent communication, presentation, and problem-solving skills
  • A customer focused attitude and drive to provide an excellent customer experience
  • A work ethic which is second to none
  • Ability to work under pressure in a fast-paced environment
  • Be flexible to work extra when required
  • Be physically fit, willing and able to do heavy lifting 25kg+ (without existing injury that could be aggravated by this kind of work)
  • Must have their own transport, early starts involved


What’s in it for you;

  • Above Industry pay rates
  • Prove yourself in an organisation known for its people development, with great training and career progression opportunities
  • Training and support to build capability in SAP, one of the largest global tools used to manage business operations, and to build experience in warehouse operations and supply chain
  • An amazing team of leaders to learn from, who are also open to your help along the way
  • Being part of a fun and inclusive team - we love what we do, and we love to do it as a team!
  • Great central location with free on-site parking and team events
  • Uniform including footwear supplied
  • Phone allowance
  • Great staff discounts
  • Apps exclusively available to "foodies" including wellbeing services, perks and discounts at businesses all around NZ!

Days and hours:

Monday-Friday 5.00am-2.00pm (Guide only) with some Saturdays on rotation.

Ability to be flexible is a requirement due to the nature of the position. Finish time can vary, and Saturday work may be required on occasion.

Applicants for this position must have NZ residency or a valid NZ work visa.

Applicants will be fielded as applications come through and interviews will start before the end date. Only shortlisted applicants will be contacted.


About Gilmours & Foodstuffs;

Gilmours is a pretty big business on its own, never mind being part of the Foodstuffs Cooperative. We employ over 100 people here in Hamilton and serve thousands of customers every week.

You know New World, PAK’nSAVE, Four Square and Gilmours right? That’s Foodstuffs! We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style – we are humble about it (apart from right now maybe)! Join one of our stores and you open the door to endless opportunities!

Only candidates who make it to the interview stage will be contacted.

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