Digital Client Lead

Spark
Christchurch
Full time
2 days ago

General information

Location
Christchurch
Expertise
Sales
Job Level
Entry, Graduate, Experienced
Employment Type
Permanent full-time
Close Date
04-Sep-2025
Ref #
62093

Description & Requirements

Spark NZ


As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.
We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.



About the Role:

We are seeking a digitally savvy and action-oriented Digital Client Lead to join our Christchurch based sales team. This role is ideal for someone who thrives in virtual environments, leverages digital tools to build strong customer relationships, and is passionate about helping businesses succeed in a digital world.

Good looks like growing your client’s business with Spark by understanding their business needs and drivers.

You will manage a portfolio of corporate clients, using digital channels to engage, identify opportunities, and drive growth. You will work closely with cross-functional teams to deliver tailored solutions that meet customer needs and exceed expectations.

We are open to people who would be new to a sales environment as well as those experienced in sales.

Positive attitude, self-awareness, culture champion, and a growth mindset are must-haves.

Key Responsibilities
  • Identify, qualify, and close opportunities for growth and retention
  • Manage and track pipeline activity in CRM to meet and exceed sales targets
  • Serve as the primary contact for a large customer portfolio
  • Engage decision makers through virtual channels including video, chat, and CRM to ensure Sparks position at the forefront of our client’s preferences
  • Understand key industry sectors, drivers, and challenges at a business and vertical level to in turn meet the market in creative ways
  • You will have access to the latest AI tools, insight engines, and engagement platforms to enable your activity
  • Lead virtual strategy sessions and quarterly business reviews
  • Collaborate with internal teams to co-create and pitch solutions
  • Ensure customer issues are resolved promptly through coordinated digital support

What You Bring

  • Initiative-taking mindset with a bias for action and experimentation
  • Passion for sales and customer success
  • Strong communication skills across virtual platforms
  • Confidence in engaging with CxO-level stakeholders
  • Commercial acumen and a customer-first approach
  • Familiarity with CRM systems and remote collaboration tools
  • Collaborative attitude with the ability to thrive in an agile environment



WHY CHOOSE US:


Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai
At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.



Sustainability: Toitū
Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.



Benefits: Awhina
Our people matter and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including:


  • Wellbeing - Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
  • Hybrid ways of working - for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible.
  • Leave - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support and study leave.
  • Spark Credit – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.
  • Spark Share scheme – periodically we offer the opportunity to buy into our share scheme.
  • Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.


Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).
To download the position description, please sign in with your account.
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