Digital Training Lead

Hamilton City Council
Hamilton, Waikato
Full time
1 day ago

Company Description

This position sits within the Digital Services division of the People, Performance and Culture group. The purpose of this group is to enable Hamilton City Council to become a leading, community-focused council by helping teams prioritise important work, ensuring they have the right systems, processes, and tools, and improving the way they work.

Job Description

He angituutanga: The opportunity

Great opportunity to make your mark in this newly created role!

Be the dedicated resource tasked with lifting the digital capability of our user community. You will, in this role, ensure that all employees of Hamilton City Council are empowered to use technology effectively.

Key areas of the role include:

  • Focus on Digital Enablement: Help employees use technology confidently and effectively through training and support.
  • Technical Expertise Required: Possess deep knowledge of workplace technology systems, including Microsoft 365, ERP, and regulatory platforms.
  • Collaborate with Digital Services: Ensure alignment with technology roadmaps, system updates, and digital transformation efforts.
  • Deliver Just-in-Time Training: Provide on-demand, hands-on guidance to help employees navigate technology in real time, leveraging structured online learning resources.

You will bring a passion for enabling others to succeed through technology, a track record of successfully implementing digital capability uplift programs, the ability to engage and inspire employees at all levels to embrace new ways of working and a commitment to continuous improvement, both in your own skills and in the organisation’s digital maturity.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

  • Proven experience in delivering technology training programs in large organisations.
  • Expertise in Microsoft 365 applications.
  • Strong grasp of adult learning principles.
  • Excellent communication skills to translate technical concepts into user-friendly learning.
  • Experience working within local government or regulatory environments (advantage)
  • Familiarity with large ERP systems, particularly in public sector.
  • Knowledge of e-learning development and digital learning platforms.

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary?

Circa $90K dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer

  • Flexible by choice; an award-winning flexible working policy.
  • Opportunities for professional development.
  • Two Wellbeing days per year.
  • Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
  • Free annual health checks and flu vaccination.
  • Ability to purchase additional annual leave.
  • Eye testing/glasses cost reimbursement.
  • Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now!


If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. .

Applications close on the: 29/07/2025

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role.

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.

Apply
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