Duty Manager/Team Leader - Full time

Foodstuffs North Island
Auckland, Auckland
Full time
2 days ago

Are you looking for the next stage of your career development, or an opportunity lead teams, or have some aspirations of future career development in the Supermarket industry. Why not start today….

Here at New World Green Bay we are looking for someone who is highly driven, dedicated to deliver results and enjoys a fast-paced working environment.

As a Team Leader you will be responsible for the running of the departments, deal with customer and staff issues while the managers are not on duty. You will need to have great customer service skills and enjoy responsibility. This role is a very hands-on role, it is for someone that can set the expectations for the team to follow by working faster and harder than those they lead.

Days & Hours - 40 Hours Week

  • Monday: OFF
  • Tuesday: OFF
  • Wednesday: 11:30am till 10:15pm
  • Thursday: 11:30am till 10:15pm
  • Friday: 12:00pm till 10:15pm
  • Saturday: 12:00pm till 10:15pm
  • Sunday: OFF

About the Role:

In our industry this role is commonly referred to as a “Duty Manager” but here at New World Green Bay we don’t manage we lead from the front and drive performance with the team. As a Team leader you are responsible to ensure that a great shopping experience for all customers happen while Department Managers aren't there.

  • Deliver outstanding customer service and assist customers wherever needed.
  • Oversee staffing, shop standards, and store closing processes across Dry Goods departments.
  • Ensure a fresh, inviting, and seamless shopping experience for all customers.
  • Contribute to achieving financial targets, including budgets, sales forecasts, and minimizing wastage.
  • Work flexibly across different store departments as required.

What We’re Looking For:

  • Excellent communication skills.
  • Team leadership experience
  • Customer & results focused.
  • Strong team player and problem solver.
  • Planning, organizational & time management skills.
  • Maintain standards and have an eye for detail.
  • Physically fit, healthy and able to fulfil the requirements of the role.

What’s in It for You?

  • Collaborative Culture: Be part of a supportive team that values communication, teamwork, and camaraderie.
  • Career Growth: Prove yourself as a leader, a dedicated team player and progress through the store in other leadership roles. New World is renowned for its people development and career opportunities.
  • Innovative Environment: Flex your creativity—if there’s a better way to do something, we want to hear it!
  • Community Focus: Join a 100% locally owned and operated store where your contributions directly impact the community.

About New World and Foodstuffs:

  • You know New World, PAK’nSAVE, and Four Square, right? That’s Foodstuffs! We’re one of New Zealand’s largest companies, and while we usually keep things humble, we’re proud of the endless opportunities we provide. Joining our team means opening the door to growth, development, and a supportive community

Applicants must be NZ Citizens/Residents or have a current NZ Work Visa with no restrictions and be in NZ when applying.

Apply
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