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Change Manager

The New Zealand Automobile Association Inc.
Auckland, Auckland
Full time
1 week ago
Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.
From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

We’re now seeking an experienced and strategic Change Manager to support the AA’s multi-year transformation journey.

What You'll Be Doing | Mō te Tūranga

Embedded within the People and Transformation team, you’ll be responsible for ensuring strategic change initiatives are successfully delivered and embedded across the organisation. Acting as a key link between project teams and operational business units, you’ll ensure alignment between business needs and project delivery, facilitating readiness, adoption, and sustained benefits.
This role leads the development and execution of change strategies, stakeholder engagement, impact assessments, and transition planning. It integrates change management activities into project plans, monitors progress against success metrics, and supports enterprise-level reporting. You’ll also contribute to building internal change capability, coaching leaders and stakeholders, and advocating for best practice in change management across the AA.

About You | Mōu

You bring strong experience in leading change across complex environments, with a deep understanding of change management principles and how to apply them effectively. You’re strategic, adaptable, and results-focused, able to manage multiple priorities and guide stakeholders through change. With excellent communication and relationship-building skills, you influence at all levels and help build internal capability. Your background includes commercial experience, relevant qualifications, and ideally certification in change management.

What We Offer | Ngā āhuatanga kei a mātou

  • Free AA Membership for you and your whānau
  • NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
  • A day off for your birthday
  • Hybrid working arrangement
  • Training available / career development
  • Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

If you're ready to lead meaningful change and help shape the future of the AA, we’d love to hear from you. Apply now and bring your expertise, energy, and strategic mindset to a role where your impact will be felt across the organisation.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to
participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.
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