Are you a strong, people-focused leader ready for your next step? We’re offering a key leadership opportunity in our senior store team as Dry Goods Operations Manager (DGOM). This is a pivotal leadership position, responsible for delivering high performance across grocery, liquor, frozen, and chilled (dry) departments. You’ll also oversee inwards goods, work closely with the online team on daily execution, and take ownership of store-wide price integrity and dry inventory control. This role is ideal for someone who thrives on operational execution, team coaching, and cross-functional leadership. This is a Store Manager–reporting role with responsibility for multiple leaders and functional areas across the dry offer and online.
Key Responsibilities
- Lead day-to-day operations across all dry categories
- Manage and coach the Dry Goods Manager and Storeroom Manager
- Ensure strong dry availability through accurate data, gap recovery, and promotional readiness
- Take accountability for dry inventory accuracy, cycle counts, and stock loss controls
- Work closely with the online team daily execution
- Champion food and safety standards and audit readiness
- Oversee store-wide price integrity, including promotional pricing, ticketing compliance, and scan accuracy
- Build team capability and engagement through coaching and clear expectation-setting
What We’re Looking For
- A proven leader who gets results through people
- Strong retail background with relevant experience in FMCG or grocery operations
- Proven ability to manage product flow, stock accuracy, and availability
- Experience leading teams across multiple operational areas
- Strong communication, planning, and follow-through discipline
- SAP experience is essential
- A collaborative mindset and readiness to step up and be stretched
Why Join Us?
This is a unique opportunity to join a progressive, customer-focused New World store where people development is a priority, and your contribution will have real impact. You’ll work closely with the Owner Operator and leadership team in a supportive, high-performing environment. We’re proud of our store, our people, and the standards we hold — and we’re looking for someone who shares that pride.
Application Close Thursday 04 September 2025
