We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).
Tasks will be L1 & L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation & replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.
Base Skill Set:
✅ Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms
✅ Professionally trained & certified in IT Infrastructure Library & Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities
✅ Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
✅ Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry device.
Responsibilities
- Provide technical support for network infrastructure, including troubleshooting and resolving issues related to LAN, DHCP, and DNS.
- Administer and maintain Microsoft Windows Server environments and ensure optimal performance of network protocols.
- Collaborate with team members to enhance customer service and support for desktop administration and mobile devices like iOS.
- Implement and monitor security measures, including VPN configurations and firewall management.
- Stay updated on emerging technologies and contribute to system administration tasks across various operating systems.
Job Types: Subcontract, Casual, Freelance
Contract length: 12 months
Pay: $30.00 – $35.00 per hour
Work Location: In person
