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Technical Customer Support Specialist

Paragon Recruitment Ltd
Auckland, Auckland
2 days ago

Kickstart Your Career in Technical Customer Service and Sales

Are you ready to combine your technical know-how with a people-focused career? We’re looking for a motivated Technical Customer Support Specialist to join our clients busy team in Manukau.

This role is ideal for someone with a mechanical or engineering mindset who’s curious about how things work and enjoys helping customers. If you’re eager to learn and interested in sales, you’ll thrive here. You’ll gain hands-on product knowledge, provide accurate technical advice, and support customers with quotes, orders, and solutions. For the right person, motivated, committed, and driven, this position offers a clear path to a rewarding technical sales career across our clients business.

What you’ll do:

  • Handle customer enquiries via phone, email, and counter sales
  • Prepare quotes and process orders accurately
  • Learn the ins and outs of seal technology and industrial applications
  • Support sales engineers with research and documentation
  • Keep CRM records up to date and contribute to process improvements
  • Gain experience with product handling and logistics through occasional warehouse support

What we’re looking for:

  • A person who has worked day in and day out with customers, over the phone or on a technical trade-sales counter
  • Strong communication skills and a customer-first mindset
  • Organised, curious, and keen to build a career in a technical environment
  • Computer savvy, with CRM experience a must

Why join us?

  • Structured training and clear career progression as you learn and grow!
  • Supportive team with opportunities to learn from experienced mentors
  • Varied work that blends technical problem-solving with customer engagement
  • Convenient Manukau location with occasional travel opportunities

If you’re looking for a role that will set you up for a rewarding career, where you’ll be supported, mentored and rewarded, get in touch with us today!

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