We’re looking for a proactive and customer-focused Account Manager to help grow our innovative range of landscaping and specialised horticultural products. This is a full-time, hands-on role (minimum 30 hours per week) based in the Auckland region.
You’ll be out in the field working directly with landscapers, councils, developers, and resellers — providing expert advice, on-site support, and tailored solutions that make their projects more effective.
This permanent role offers a pay rate of $40-$50 per hour.
Key Responsibilities
Identify and connect with new customers while strengthening relationships with existing clients
Monitor market trends, competitor activity, and customer needs, sharing insights with the team
Conduct regular client visits, establishing and acting on new selling opportunities
Assess customer requirements and provide tailored technical product recommendations
Prepare quotes, negotiate terms, process orders, and manage contracts efficiently
Coordinate product delivery, installation, and service support to ensure smooth implementation
Follow up post-sale to ensure customer satisfaction and resolve issues promptly
Maintain accurate sales records and reporting, including business expenses
Assist with warehouse coordination and logistics, including stock checks, order dispatch, and ensuring timely delivery to customers
Represent the company at site visits, trade shows, and industry events
Skills and Experience
At least 2 years of experience in horticulture, landscaping, construction supply, procurement, warehouse/logistics, or related industries, with proven exposure to industrial/horticultural products, OR a relevant qualification in management, business administration, or procurement
Strong technical product knowledge, gained through hands-on product handling, procurement sourcing, or supplier liaison
Confident communicator with strong problem-solving skills
Highly organised, able to manage multiple accounts and projects at once
Current driver’s licence and willingness to travel regularly for customer visits
Why Join Us
This role combines technical expertise with relationship-building to deliver real solutions for our customers. You’ll play a key role in growing the business, supporting clients, and shaping the future of landscaping and horticulture projects.
