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Customer Communications Administrator

Network Waitaki
Waitaki District, Otago
Full time
2 weeks ago

Based in the vibrant coastal town of Oamaru, our core business is bringing electricity from the national grid to over 13,000 connected customers in North Otago and parts of South Canterbury. Network Waitaki provide innovative energy solutions to our customers, as well as providing electrical construction and maintenance services across New Zealand.

About the Role:

We’re on the lookout for a motivated and people-focused individual to join our Customer Services Team. This dynamic role supports a range of activities from frontline customer service and fault communications to digital content creation, event support, and community engagement.

As the Customer Communications Administrator, you’ll be the welcoming face of Network Waitaki handling enquiries and assisting with internal and external communications. You'll also help plan and deliver events and community initiatives that connect us with the people we serve.

This is a fantastic opportunity for someone who thrives on variety, loves engaging with people, and enjoys the mix of admin, creativity, and coordination.

We are looking for someone who:

Has a great attitude to life and who aligns with our following Values:

  • We care about our People
  • We are one Team
  • We love our Region
  • We are Future Thinking

Preferred attributes:

  • Previous experience in a customer-facing, communications or admin role would be ideal
  • Competent with Microsoft Office applications (Outlook, Word, Excel)
  • Strong customer service skills and a professional, friendly manner
  • Clear verbal and written communication skills
  • Good organisational skills with the ability to multi-task and manage priorities
  • Comfortable working across different communication channels (phone, email, social media, in-person)
  • Familiarity with digital tools (e.g. social media platforms, website CMS, Adobe Suite) an advantage
  • Interest or experience in event planning, community engagement or communications

What we provide you:

We trust our people and care about their wellbeing. We provide modern, flexible working conditions, generous development opportunities, competitive remuneration, and company health insurance.

Further Details:

  • This is a permanent position with flexibility for 30-40 hours per week.
  • To full job description please visit our website or click here!
  • For further information or confidential chat please contact: [email protected]

Applications Close 20th August 2025

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