NZICT T/A NZFix is a trusted name in electronics and appliance repairs, servicing customers nationwide from our facility in Papakura. We are looking for one office Manager in Auckland region. This is full time permanent position with minimum of 30 hours per week. You may be offered up to 40 hours depending on the operations of the business. You will be paid at $32 -$40 per hour depending on your qualification, skills and experience.
Founded in 2015, NZFix is a leading specialist in electronics repair and refurbishment in New
Zealand. We provide high-quality repair services for a variety of electronic devices, including smartphones, laptops, tablets, smart wearables, smart vacuum cleaners, e-scooters, TVs, and more. As an Apple Independent Repair Provider and an authorised service centre for leading industry brands, we serve major retailers and insurance companies across New Zealand and Australia.
Our mission is to provide exceptional customer service while promoting environmental
sustainability. By repairing and restoring faulty electronics instead of replacing them, we help extend their lifespan and reduce e-waste, supporting a more sustainable future.
This Office Manager role is ideal for someone who thrives in a fast-paced environment and enjoys wearing multiple hats. You’ll be responsible for managing the day-to-day administrative operations, supporting the team, ensuring compliance, coordinating job workflows, and acting as the glue between technicians, contractors, and leadership.
This is full time permanent position with minimum of 30 hours per week. You may be offered up to 40 hours depending on the operations of the business. You will be paid at $32 -$40 per hour depending on your qualification, skills and experience. The job is based in Auckland region.
The job duties may include but not limited :
- Assign work to the staff
- Plan and review services and policies
- Oversee all administrative operations, including job bookings, emails, invoicing, and payment tracking
- Assign repair jobs and service tasks to staff and contractors
- Liaise with subcontractors, suppliers, clients, and professionals to support smooth operations
- Ensure compliance with IRD, Employment, Work & Income, and Auckland Council regulations
- Monitor Health & Safety practices in the workplace
- Manage business records, contracts, and customer communication logs
- Maintain and allocate tools, equipment, and inventory for each job
- Collect payroll data and liaise with external accountant for timely processing
- Attend and coordinate staff meetings
- Provide regular operational updates to management and support decision-making
- Assist with reviewing services, updating policies, and suggesting process improvements
- Excellent communication and multitasking skills
- Proficient in Microsoft Office and cloud-based admin tools
- Ability to work independently and take ownership of task
- Experience liaising with tradespeople, contractors, or technicians is an advantage
- Familiarity with compliance obligations (IRD, H&S, immigration, etc.) is a strong plus
- Strong problem-solving and organisational skills
Qualification:
Diploma in Level 5 or higher or 3 years relevant expereince
What We Offer:
- Competitive salary based on experience
- Long-term growth potential in a stable, expanding business
- A supportive and friendly work culture
- Free parking and convenient Papakura location
- Staff discounts on tech and repairs
How to Apply:
Please send your CV and a brief cover letter outlining your experience and suitability.
