Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.
Key Responsibilities:
- Manage daily room allocations and inventory balancing
- Liaise with Housekeeping, Reservations, and Call Centre to ensure accurate room status
- Coordinate group and airline bookings, including key preparation and wake-up calls
- Monitor and follow up on VIP requests, guest preferences, and special arrangements
- Provide clear handovers and updates to management and Assistant Managers
- Support the Front Office team with operational tasks as required
Skills & Experience:
- Strong communication and coordination skills across departments
- High attention to detail and ability to multitask under pressure
- Previous hotel front office or rooms division experience preferred
- Confident working with hotel systems and reporting tools
- Full flexibility to work a 7-day rotating roster, including early and late shifts
Benefits:
At Cordis Auckland, we pride ourselves on creating memorable experiences not just for our guests, but for our colleagues too:
- Complimentary duty meals
- Discounted parking just $5 per day
- Full uniform and access to shower facilities
- Complimentary nights at Cordis and Langham hotels worldwide
What now!
Cordis Auckland, is a new brand by Langham Hospitality Group. So if this vacancy has got your heart racing, get in touch by clicking Apply now!
