As a Customer Project Manager at Nokia, you will be at the forefront of leading complex customer programs, driving cross-functional collaboration, and ensuring successful delivery of our products and services. You will work closely with diverse teams, managing project resources while being the key liaison between our customers and internal stakeholders. Your role is essential in aligning project goals with Nokia's strategic objectives, navigating through risks, and enhancing customer satisfaction. The work environment is dynamic and fast-paced, encouraging innovation and collaboration. You will have the opportunity to leverage best practices and methodologies, contributing to continuous improvement and growth within a supportive team that values your expertise and leadership. Join us in shaping the future of technology while working in a vibrant and engaging atmosphere.
- Lead the execution of medium to large-scale customer programs, ensuring alignment with Nokia’s operational and project management methodologies.
- Develop and maintain project plans, proactively managing changes to cost, scope, schedule, and quality.
- Oversee project financial performance, ensuring delivery within budget and profitability forecasts.
- Act as the primary liaison between our customers and project teams, addressing concerns and adapting to evolving requirements.
- Conduct thorough risk management to identify, assess, and mitigate project risks and opportunities.
- Facilitate effective communication throughout the project lifecycle, keeping all stakeholders informed and engaged.
- Support pre-sales and sales initiatives, contributing to the development of project delivery approaches.
- Lead and mentor the project team, fostering a collaborative environment while ensuring successful project closure and handover.
You have:
- 5-8 years of extensive project management experience in a telecommunications or technology environment
- Proven track record of managing medium to large customer contracts with complex project requirements
- Deep knowledge of project management methodologies and tools, particularly PM@Nokia
- Strong financial acumen with experience in budget management and profitability forecasting
It would be nice if you also had:
- Graduate or postgraduate degree in a relevant field (e.g., engineering, business management)
- Experience in pre-sales and sales processes within the telecommunications industry
- Excellent communication and relationship management skills, with a focus on customer satisfaction
- Familiarity with risk management practices and the ability to identify new business opportunities
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
