Senior Manager Risk, Compliance and Quality Assurance

Westpac Group
New Zealand
Full time
3 weeks ago
Senior Manager Risk, Compliance and Quality Assurance, IBB
  • Based in Britomart, Auckland
  • Full time, Permanent position
At Westpac New Zealand, we’re committed to Creating Better Futures Together. With over 160 years of proud history, we’re recognised as a place where talent is nurtured, passions are fuelled, and ambitions thrive. We’re now seeking a strategic and experienced leader to join our IBB team as the Senior Manager Risk, Compliance and Quality Assurance (QA).
Mō te tūranga | About the Role
Reporting into the Chief Operating Officer for Institutional & Business Banking (IBB, this is a pivotal leadership role responsible for designing, implementing, and managing the risk, compliance, and QA frameworks across IBB. You’ll provide strategic oversight to ensure that IBB operates within risk appetite, complies with internal and external policies, and meets regulatory requirements.
You’ll work closely with the IBB Chief Operating Officer and leadership teams to embed a culture of risk awareness, ensure robust controls, and deliver high-quality outcomes that support sustainable growth and customer trust.
Key Responsibilities
  • Lead the development and execution of IBB’s risk, compliance, and QA frameworks.
  • Champion a culture of risk awareness aligned with Westpac NZ’s broader strategy.
  • Provide strategic insights on emerging risks, regulatory changes, and mitigation strategies.
  • Ensure compliance with laws and regulations including RBNZ, FMA, AML/CFT, CCCFA, FSLAA, CoFI, and the Privacy Act.
  • Establish and maintain QA programmes and control testing plans.
  • Identify and resolve process and control gaps across IBB.
  • Lead and develop a high-performing team, fostering talent and succession planning.
  • Build strong relationships with regulators and industry peers to ensure best practice.
  • Monitor and report on risk, compliance, and QA outcomes.
  • Ensure timely logging and resolution of operational losses and compliance incidents.
  • Maintain and test Business Continuity Plans (BCPs).
  • Stay current with regulatory, environmental, and industry developments
Nā tāu rourou | What will you bring?
  • Tertiary qualification in Law, Finance, Risk, Commerce or a related discipline
  • 10+ years’ experience in risk, compliance, QA, or audit within the banking or financial services sector
  • Deep regulatory knowledge e.g. Basel, APRA, FSLAA, Code of Banking Practice, Sarbanes-Oxley and NZ Legislation
  • Demonstrated experience managing relationships with regulatory bodies (e.g. RBNZ, FMA)
  • Demonstrated experience operating at senior leadership level, and with executive-level and Board reporting exposure
  • 5+ years’ experience leading high-performing risk, compliance and QA teams within complex business environments
  • Highest level of senior stakeholder management, with the ability to positively influence and negotiate
  • Strong strategic thinking and risk management capabilities
  • Ability to translate complex regulatory requirements into practical business processes and frameworks
  • Demonstrated success leading large-scale transformation and driving major changes.

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
  • 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
  • Additional purchased leave options up to 4 weeks per year
  • Banking benefits, insurance discounts and superannuation scheme
  • Growth and development – we provide opportunities for development and promote internal mobility
  • Recognition - we recognise and reward our star performers
  • School holiday subsidy - help you balance work and family during school holiday
  • 2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
20 August 2025
Apply
Other Job Recommendations:

Risk & Compliance Manager

Resolution Life
Kaipātiki, Auckland
  • Implement and maintain Asteron’s Enterprise Risk Management...
  • Identify, assess, monitor, and report on strategic,...
2 weeks ago

Quality and Compliance Co-Ordinator

Downer
Palmerston North, Manawatū-Whanganui
  • Opportunities for career growth within Energy &...
  • Being part of a Tier 1 ASX-listed company with in-house...
4 days ago

Team Leader Building Compliance

Porirua City Council
Porirua, Wellington
The future is bright – we need skilled people like you to join our team and help shape our growing and developing city. We’re...
2 weeks ago

Senior Adviser Risk Management

Ministry for Primary Industries
Wellington, Wellington
Salary band & range: General Salary Range D: $100,934 to $135,076 depending on skills and experience As Senior Adviser Risk...
1 week ago

Manager - Divisional Risk

BNZ
Auckland, Auckland
This role is responsible for acting as a trusted advisor and partner, supporting the execution of risk, management, compliance and...
5 days ago

Quality Assurance Manager

Synlait
Selwyn District
  • Leading and overseeing daily operations of the Quality...
  • Building a strong food safety culture through training,...
2 days ago

Business Risk & Compliance Manager

ACC
Wellington, Wellington
US$117,787 - US$152,430
You can find more about ACC and the work we do here Right now, we’re looking for a skilled and proactive Risk & Compliance...
3 weeks ago

Risk & Compliance Analyst - Personal Banking Risk

ASB Bank
New Zealand
We are seeking a confident and collaborative professional to join our Personal Banking Risk team as a Risk & Compliance...
3 weeks ago

Customer Compliance Specialist

Inland Revenue
New Zealand
US$80,277 - US$116,079
  • Put your investigative mindset to work — use your...
  • Drive smarter compliance — to reduce risk and deliver better...
3 weeks ago

Compliance Manager

Bayleys Real Estate
Auckland
  • Lead AML/CFT compliance activities, including customer due...
  • Deliver AML training and support across the business...
3 weeks ago