About Us:
Life Care Consultants Limited (LifeCare) is a specialist workplace training and occupational health services company based in New Zealand. We are a trusted provider to many of the country's leading businesses, small to medium businesses, industry associations, schools, and government. From First Aid Skills to Occupational Health Services, and much more, we deliver!
About the Role:
Reporting to the Head of Sales and located in Penrose, Auckland, we are on the hunt for a dynamic Senior Key Account Manager to join our team. In this pivotal new role, you will be responsible for managing, nurturing, and expanding high-value client relationships, driving revenue growth through strategic account management. This position demands a deep understanding of client needs, strong collaboration with cross-functional teams, and the ability to act as a vital liaison between internal teams and clients.
Key Responsibilities:
- Develop and Implement Strategic Account Plans: Craft and execute comprehensive strategies to maximise account growth and client satisfaction.
- Build and Maintain Strong Relationships: Foster and sustain robust relationships with key high-value clients, ensuring their long-term loyalty and satisfaction.
- Customise Services and Solutions: Tailor our services and solutions to precisely meet the unique needs of each client.
- Address and Resolve Client Issues Promptly: Act swiftly to identify and resolve any client issues, ensuring a seamless and positive client experience.
- Conduct Regular Reviews of Client Accounts: Perform periodic reviews to assess account performance and identify opportunities for improvement.
- Prepare and Present Compelling Proposals and Tender Documents: Develop and deliver persuasive proposals and tender documents that effectively communicate our value proposition.
- Negotiate Contracts and Pricing: Skilfully negotiate contracts and pricing to achieve mutually beneficial agreements.
- Collaborate with Internal Teams: Work closely with internal teams to ensure the seamless delivery of services and solutions.
Qualifications, skills and experience
- Experience: Minimum of 5 years in key account management at a senior level ideally within the health sector.
- Track Record: Proven success in achieving sales targets and driving business growth.
- Performance Driven: Activity, revenue, KPI, and commission driven.
- Presentation Skills: Experience presenting to senior leadership and Boards.
- Tendering and Proposals: Highly skilled at developing and delivering effective tenders and proposals.
- Communication: Excellent verbal and written communication skills.
- Sales and Negotiation: Strong sales and negotiation skills
Attributes:
- Self-Led and Sales Strong Leader: Demonstrates exceptional leadership skills, capable of independently driving initiatives and inspiring teams to achieve their best.
- Attention to Detail and Analytical Skills: Exhibits meticulous attention to detail and possesses strong problem-solving and analytical abilities, ensuring thorough and accurate work.
- Time Management and Prioritisation: Excels in managing tight timeframes and juggling competing priorities, maintaining productivity and focus under pressure.
- Flexibility and Commitment: Shows a willingness to travel and work outside regular hours, demonstrating dedication and adaptability to meet client and business needs.
Apply Now:
Become a vital part of our passionate team at Life Care Consultants Limited and contribute to our mission of empowering people to live well and save lives. Apply today and make a meaningful impact!
For a detailed position description, please email Sharon McDonald at [email protected].
For a confidential discussion, call Sharon at 0274036323.
Go to www.lifecare.co.nz for more information.
